Tech

Tesla app outage made drivers unable to access to their cars

11:54, 20 November 2021
Tesla app outage made drivers unable to access to their cars Photo: tesla.com

Worldwide Tesla owners on Novemer 20 faced difficulties when trying to connect to their cars due to the carmaker’s application malfunctioning. 


This was caused by the massive server outage of the app as numerous drivers shared the issue to social media, attaching screenshots of what the app indicated at that moment.

Tesla’s executive chief Elon Musk personally responded to the Korean driver, who reported the problem, by tweeting “Checking.”

Tesla's app serves as a key for users to unlock a car and start an engine.

Approximately 500 drivers signalized the error during the connection to a vehicle by 4:40 ET on Friday, according to the outage tracker source DownDetector. The number of reports had been reduced to 60 after five hours since the first “error” commentary was received.

Musk said in a tweet to take measures to avoid further outages.